Contact Us

For general inquiries, customer relations, power outage information and service, contact us by telephone, fax, mail or email. You can count on CPP to respond to your needs.

Customer Care, Billing and General Inquiries
                 216-664-4600 (8:00AM - 7:00PM - Monday thru Friday) [Online form]
                 Fax: 216-420-8722
Power Outage and Emergency Services
                 216-664-3156 (24 Hours) [Online form]
By Mail
               Cleveland Public Power
               Attn: Manager, Customer Care
               1300 Lakeside Avenue
               Cleveland 44114-1135
By Email
                Click to send an email
Pay in person or see a CPP representative
                 Carl B.Stokes Public Utilities Building
                  1201 Lakeside Avenue[Map]
                  Cleveland , OH 44114
                 (7:30am - 5:30pm - Monday thru Friday : Saturday 8:00AM -12:00PM)
Collections
                 216-664-2758 (8:00AM - 5:00PM - Monday thru Friday)
Switching to CPP?
                 216-664-4CPP (8:00AM - 5:00PM - Monday thru Friday) [Online Form]
Outdoor Lighting/ Post Light Program
                 216-664-4CPP (8:00AM - 5:00PM - Monday thru Friday)
StreetLight
                 216-621-5483 (8:00AM - 5:00PM - Monday thru Friday) [Online Form]
Marketing/Promotions/ Festivals
                 216-664-4CPP (8:00AM - 5:00PM - Monday thru Friday)

Social Networking