Payment Options



    Login to our site and view your bill online

    Find out more

    Pay by mail
    Pay your CPP bill by mail with a personal check or money order
    Find out more

    Pay Now

    Login to our site and pay your bill online

    Find out more

    Pay in person
    Pay your CPP bill in person at our Customer Care center
    Find out more

    Pay by Phone
    Call 216-420-8000
    to pay your bill by phone

    Find out more

    Do you need assistance in paying your CPP bill?
    If you need help paying your CPP bill, call our Customer Care Center and we will glady discuss our payment plan options
    Find out more

Add New Service
    Discontinue Service
    Transfer Service

Outage Reporting
Streetlight outage
   Call before your dig

Customer Care
Carl B.Stokes Public Utilities building
1201 Lakeside Ave [Map]
Cleveland, OH 44114
Mon-Fri 7:30am - 5:30pm

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