At Cleveland Public Power we have a team of professionals waiting to assist you with your concerns. Please refer to the list below for the most frequently requested telephone numbers. If the area you are seeking assistance with is not listed, please call 216-664-3922 and you can be directed to the proper department. You may also use this form for miscellaneous queries. All other queries should be made using the forms associated with the process you are seeking. 

Customer Care    216-664-4600 – for questions on your bill, to begin service and to end service with CPP.

Power Outage     216-664-3156 – the outage center is open 24-hours a day to respond to your needs in the event of an interruption of power

Streetlights          216-621-5483 – the automated reporting system will provide you with a reference number so that you can monitor the progress of the repair.

On-Line Inquiry

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