Streetlight Outage

With more than 65,000 streetlights to maintain, we appreciate your help finding streetlights that are out or malfunctioning (flickering on and off or burning all day). You can report them by calling our automated streetlight outage line at 216-621-5483 (LITE) or completing the streetlight outage form below. Please remember, your safety is very important to us. If you see a downed power line do not touch it and call 216-664-3156 immediately.

What to expect when you call in a streetlight outage

When you call our automated streetlight outage line you will be prompted to answer a number of questions. We will ask for your name, phone number and the house address closest to the pole. This information will help us locate the streetlight and schedule it for maintenance.

Once we have this information we will give you a reference number which you can use to call back and track maintenance progress.

Report Outage

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