Utility scammers are targeting electric customers, ignore them!

Submitted by sshockley on
Image with a light bulb character warning against scams

July 29, 2022, CLEVELAND –We are receiving complaints of customers receiving a recorded message threatening to disconnect electric service if payment isn’t received immediately.

If you receive a similar call, please report this activity to Public Utilities Security at (216) 443-2426. You should also call our offices and report the attempted scam. Here are a few things we will not do:

  • Cleveland Public Power will not call your home asking for you to pay your bill
  • Our staff will not visit your home seeking payment

Here are the ways Cleveland Public Power accepts payment:

  • You can make a payment, review your account, and view your electric consumption 24/7 by visiting cpp.org. 
  • Submit any questions via the inquiry form at https://www.cpp.org/Contact
  • You can also make a payment any time by mail, by calling 216-446-6824, or by placing it in the drop box at 1201 Lakeside. Our Customer Service Call Center (216-664-4600) is available Monday through Friday, from 7:30 a.m. to 5:30 p.m.