Cleveland Public Power's disconnection procedures

Submitted by sshockley on

As scammers continue to use scare tactics on unsuspecting residents, we thought we would again outline Cleveland Public Power’s process for disconnection of electric service. We also want to assure residents that we are not making calls to our competitor’s customers threatening disconnection of their service.

CPP will not call your home asking you to pay your bill, and our staff will not visit your home seeking payment.

Here are the ways Cleveland Public Power accepts payment: