As days get shorter, streetlights become an essential tool in neighborhoods. These lights not only illuminate neighborhoods, but they provide safe, efficient lighting for pedestrians, and drivers.
This outdoor lighting source was upgraded in 2019 as part of Mayor Frank G. Jackson’s Safe Smart CLE program.
These new lights provide residents and visitors with clear images and well-lit pathways.
If you see streetlights out, call 621-LITE (5483) to report the outage to our 24-hour automated system.
CLEVELAND – High winds, mechanical failures, and traffic accidents as a result of severe storms can lead to downed power lines and power outages. In an effort to keep residents and customers informed, Cleveland Public Power offers the following tips for storm safety as we prepare for forecasted high winds:
Downed power lines – Never touch, move or go near any downed or hanging lines. The first action should be to call 9-1-1 or your local utility. CPP’s Trouble Line can be reached by calling 216-664-3156.
The Department of Public Utilities (DPU), comprised of Cleveland Water, Cleveland Public Power, and Cleveland Water Pollution Control, wants to make sure customers are aware of what to look for in the event of someone showing up on their property claiming that they are a DPU employee.
Your safety is important to us. Please review the tips below to recognize DPU employees coming to your home:
CLEVELAND – On Sunday, November 15, 2020, the City of Cleveland and surrounding areas were hit with a major windstorm with wind gusts exceeding 60 mph. At the height of this storm, Cleveland Public Power experiencing 18 feeders tripping open. This resulted in approximately 7,665 customers simultaneously being without power.
Overall, a total of 8,797 non-simultaneous customers were affected by the windstorm and the opening of feeders. In addition, thousands of customers were experiencing outages due to downed wires, poles down, trees down, and blown primary fuses.
The City of Cleveland Department of Public Utilities (DPU) lifted the moratorium on shut-offs and reconnections. DPU will resume the regular process for collections and disconnection of service for delinquent water and/or electric accounts.
The decision to resume disconnections has been done with great concern and awareness of the financial difficulties and other vulnerabilities many of our customers are facing due to the pandemic.
Cleveland Public Power works hard to provide reliable, affordable energy and energy services. We know that’s not always enough, so we partner with local agencies to assist YOU our Valued Customers. We have also adopted procedures to help those residents who do not qualify for government assistance programs.
While the Ohio EPA’s order suspending water disconnections expires on July 10, the Department of Public Utilities’ (DPU) moratorium on both water and electric disconnections remains in effect until further notice.
The City of Cleveland suspended utility disconnection as part of Mayor Jackson’s Proclamation of Civil Emergency on March 13, well in advance of Governor DeWine and the Ohio EPA’s order on March 31. Because Mayor Jackson has extended the Proclamation of Civil Emergency until July 31, the City will continue its moratorium beyond the July 10 date.