#thisiscpp

Have an issue with a streetlight, call 621-LITE (5483)

Submitted by sshockley on Tue, 10/12/2021 - 13:42

As days get shorter, streetlights become an essential tool in neighborhoods. These lights not only illuminate neighborhoods, but they provide safe, efficient lighting for pedestrians, and drivers.

This outdoor lighting source was upgraded in 2019 as part of Mayor Frank G. Jackson’s Safe Smart CLE program.
These new lights provide residents and visitors with clear images and well-lit pathways.

If you see streetlights out, call 621-LITE (5483) to report the outage to our 24-hour automated system.
 

Tips to keep you safe in High Winds

Submitted by sshockley on Thu, 03/25/2021 - 18:01

CLEVELAND – High winds, mechanical failures, and traffic accidents as a result of severe storms can lead to downed power lines and power outages. In an effort to keep residents and customers informed, Cleveland Public Power offers the following tips for storm safety as we prepare for forecasted high winds:

Downed power lines – Never touch, move or go near any downed or hanging lines. The first action should be to call 9-1-1 or your local utility. CPP’s Trouble Line can be reached by calling 216-664-3156.

Cleveland Public Utilities reminds customers to look out for impostors in their neighborhoods

Submitted by sshockley on Mon, 01/18/2021 - 09:57

The Department of Public Utilities (DPU), comprised of Cleveland Water, Cleveland Public Power, and Cleveland Water Pollution Control, wants to make sure customers are aware of what to look for in the event of someone showing up on their property claiming that they are a DPU employee.

Your safety is important to us. Please review the tips below to recognize DPU employees coming to your home:

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Cleveland Public Power responds to Windstorm Outages

Submitted by sshockley on Mon, 11/16/2020 - 22:24

CLEVELAND – On Sunday, November 15, 2020, the City of Cleveland and surrounding areas were hit with a major windstorm with wind gusts exceeding 60 mph. At the height of this storm, Cleveland Public Power experiencing 18 feeders tripping open. This resulted in approximately 7,665 customers simultaneously being without power.

Overall, a total of 8,797 non-simultaneous customers were affected by the windstorm and the opening of feeders. In addition, thousands of customers were experiencing outages due to downed wires, poles down, trees down, and blown primary fuses.

Cleveland Public Utilities has lifted the Moratorium on Shutoffs

Submitted by sshockley on Fri, 10/30/2020 - 09:32

The City of Cleveland Department of Public Utilities (DPU) lifted the moratorium on shut-offs and reconnections. DPU will resume the regular process for collections and disconnection of service for delinquent water and/or electric accounts. 

The decision to resume disconnections has been done with great concern and awareness of the financial difficulties and other vulnerabilities many of our customers are facing due to the pandemic.

Update on Utility Shutoff Moratorium

Submitted by sshockley on Fri, 07/10/2020 - 13:13

While the Ohio EPA’s order suspending water disconnections expires on July 10, the Department of Public Utilities’ (DPU) moratorium on both water and electric disconnections remains in effect until further notice. 

The City of Cleveland suspended utility disconnection as part of Mayor Jackson’s Proclamation of Civil Emergency on March 13, well in advance of Governor DeWine and the Ohio EPA’s order on March 31. Because Mayor Jackson has extended the Proclamation of Civil Emergency until July 31, the City will continue its moratorium beyond the July 10 date.

Cleveland Public Power works to improve quality of life for customers while improving infrastructure

Submitted by sshockley on Tue, 11/05/2019 - 15:49

For more than 100 years, CPP has provided residents and businesses in Cleveland with quality and affordable electric service. As a municipally-owned utility, CPP’s focus is not on profit – but rather on providing the highest level of service at the lowest possible cost, investing in quality of life issues, and supporting local priorities and initiatives.