News Archive

Cleveland Public Utilities has lifted the Moratorium on Shutoffs

Submitted by sshockley on Fri, 10/30/2020 - 09:32

The City of Cleveland Department of Public Utilities (DPU) lifted the moratorium on shut-offs and reconnections. DPU will resume the regular process for collections and disconnection of service for delinquent water and/or electric accounts. 

The decision to resume disconnections has been done with great concern and awareness of the financial difficulties and other vulnerabilities many of our customers are facing due to the pandemic.

Summer HEAP Assistance now available through Sept. 30th

Submitted by sshockley on Mon, 08/24/2020 - 08:27

Cleveland Public Power works hard to provide reliable, affordable energy and energy services. We know that’s not always enough, so we partner with local agencies to assist YOU our Valued Customers. We have also adopted procedures to help those residents who do not qualify for government assistance programs.

The 2020 Home Energy Assistance Summer Crisis Program, is available now through September 30, 2020, to assist you with maintaining electric service in your home.

Update on Utility Shutoff Moratorium

Submitted by sshockley on Fri, 07/10/2020 - 13:13

While the Ohio EPA’s order suspending water disconnections expires on July 10, the Department of Public Utilities’ (DPU) moratorium on both water and electric disconnections remains in effect until further notice. 

The City of Cleveland suspended utility disconnection as part of Mayor Jackson’s Proclamation of Civil Emergency on March 13, well in advance of Governor DeWine and the Ohio EPA’s order on March 31. Because Mayor Jackson has extended the Proclamation of Civil Emergency until July 31, the City will continue its moratorium beyond the July 10 date.

Utility Scammers are back – What not to do!

Submitted by sshockley on Tue, 05/12/2020 - 15:28

Annually, scammers seek to scare consumers into handing over their hard-earned money, and a global pandemic has not caused them to stop.
We are aware of Cleveland Public Power customers receiving calls seeking payment over the telephone, do not respond. Hang up and report this activity to Public Utilities Security at (216) 443-2426.

Are you without electric service? Call us today to reconnect your power

Submitted by sshockley on Thu, 04/30/2020 - 15:34

Here at Cleveland Public Power, the health and well-being of our customers and employees is our top priority. We are closely monitoring the outbreak of coronavirus, and we’re working to safeguard the health of our community.
We’re committed to maintaining reliable service, while also doing our part to limit the spread of coronavirus.

We’re here to help.

Start your spring projects, just "Call before you dig!"

Submitted by sshockley on Wed, 04/01/2020 - 12:54

Spring has arrived, and due to the statewide "Stay at Home" order, you find yourself with extra time to begin your various gardening and home repair projects.

Before you begin, determine if any of these projects will include digging. If you're planting a new tree, shrub, or garden, or if you plan to tackle building that new deck or fence, you need to call before you dig!

Cleveland Public Power's response to Coronavirus

Submitted by sshockley on Tue, 03/17/2020 - 13:57

Here at Cleveland Public Power, the health and well-being of our customers and employees is our top priority. Effective immediately, our buildings are closed to the public due to COVID-19 concerns.
We’re committed to maintaining reliable service, while also doing our part to limit the spread of coronavirus. 
As indicated late last week we will not disconnect service due to non-payment until further notice is provided. 

Cleveland Public Power supports, Go Red!

Submitted by sshockley on Fri, 02/07/2020 - 16:30

Today, Cleveland Public Power and many City of Cleveland departments joined with millions to raise awareness about heart disease and stroke among women. The annual promotion is sponsored by the American Heart Association, an organization dedicated to improving heart health and reducing deaths from cardiovascular diseases and stroke. They seek to improve heart health among all, but today's focus was women. Did you know that 1 in 3 women lose their lives to heart disease and strokes annually?