As scammers continue to use scare tactics on unsuspecting residents, we thought we would again outline Cleveland Public Power’s process for disconnection of electric service. We also want to assure residents that we are not making calls to our competitor’s customers threatening disconnection of their service.

CPP will not call your home asking you to pay your bill, and our staff will not visit your home seeking payment.

Here are the ways Cleveland Public Power accepts payment:

Did you know September is National Preparedness Month? During this month, FEMA (Federal Emergency Management Agency) and the Ad Council seek to raise awareness about the importance of being prepared if an emergency arises.

The types of emergencies vary depending on geographic location and weather. The key is ensuring you and your loved ones have everything you need. 
The first step is to make a plan. When developing this plan, consider the following:

Are you struggling to manage your household budget due to high electric bills from summer's hot, humid days? If so, help is available throughout September.

For income-eligible residents, a federally funded Home Energy Assistance Program (HEAP) helps offset the cost with a one-time benefit applied directly to your utility bill. This program runs until the end of September. 

July 29, 2022, CLEVELAND –We are receiving complaints of customers receiving a recorded message threatening to disconnect electric service if payment isn’t received immediately.

If you receive a similar call, please report this activity to Public Utilities Security at (216) 443-2426. You should also call our offices and report the attempted scam. Here are a few things we will not do:

Are you struggling to manage your household budget due to high electric bills from summer's hot, humid days? If so, help is available through September.

For income-eligible residents, a federally funded Home Energy Assistance Program (HEAP) helps offset the cost with a one-time benefit applied directly to your utility bill. This program runs until the end of September.

ATTENTION CUSTOMERS: The City of Cleveland, by and through City Council, amended the City Charter Title III, Chapter 523 Rules and Rates.  Specifically, Codified Ordinance §523.19 amends your Electric Service Agreement with Cleveland Public Power effective May 25, 2022.  Please review the City of Cleveland Codified Ordinance §523.19 which summarizes the amended Electric Service Agreement.
 

Local forecasters are predicting high heat and humidity over the next two days. With high temps comes an increase in electric usage, but there are ways to limit your use. Below are a few tips to minimize the impact of heat in your home:

Local forecasters indicate northeast Ohio will experience a mini-heatwave over the next two days. The high heat will prove challenging to those who work outdoors and those without air conditioning. Below, we have provided tips to help you beat the heat.

When heatwaves happen, paying attention to your body is essential. We must also keep an eye on our older residents, babies, and pets. Everyone can safely enjoy this unseasonably hot weather by following these tips:

APRIL 22, 2022, CLEVELAND -- Earth Day is an annual event celebrated on April 22 to promote environmental awareness. It was first celebrated on April 22, 1970, and is the birth of the modern environmental movement to many. The success of Earth Day is visible through its reach – the day is celebrated globally and recognized in more than 192 countries each year.
The primary message on Earth Day is, “We only have one earth, and she is very precious to us, so we have to treat her good. “ To that end, Cleveland Public Power is working to do our part in sustaining Mother Earth.   

April 8, 2022, CLEVELAND – Utility Scammers strike again, seeking to scare consumers into handing over their hard-earned money.

A customer recently reported receiving a call seeking immediate payment over the telephone, or their electric service would be interrupted. Thankfully the customer hung up the phone and contacted our offices.

If you receive a similar call, please report this activity to Public Utilities Security at (216) 443-2426. You should also call our offices and report the attempted scam. Here are a few things we will not do: