Having Trouble Paying Your Electric Bill? We're Here to Help!

Submitted by sshockley on

CLEVELAND, January 23, 2025 -  As the cold weather settles in, many of us turn to space heaters or crank up the furnace to stay warm. While necessary, these actions can lead to increase energy usage and higher electric bills.

To help you maintain your electric service, Cleveland Public Power accepts funding from all assistance programs for income-eligible residents.

Available Assistance Programs

Tips to prepare for the Polar Vortex

Submitted by sshockley on

CLEVELAND, January 17, 2025 - The National Weather Service predicts temperatures in single digits beginning Monday and remaining in place through Thursday. Highs in single digits followed by evening lows of minus-4.
To help you prepare we gathered information from the American Red Cross:
WINTER WEATHER - HEAT YOUR HOME SAFELY

Cleveland Public Power prepares for high winds, first snowfall

Submitted by sshockley on

CLEVELAND, November 20, 2024,  – The National Weather Service has issued a wind advisory for Cuyahoga county from 3 p.m. to midnight with anticipated wind gusts of around 50 mph. With high wind gusts, power outages are a possibility. Cleveland Public Power will hold over crews today in anticipation of this adverse weather.
Cleveland Public Power (CPP) dispatchers monitor the National Radar system to keep crews abreast of the changes taking place in weather patterns. 

AMP crews provide support with storm restoration

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August 16, 2024 – Cleveland Public Power crews received a helping hand from American Municipal (AMP) member utilities Hudson, Orville and Wadsworth to restore the more than 34,000 CPP customers who lost power following the Tuesday, August 8 storm.

Cleveland Public Power urges customers to use energy wisely during heat wave!

Submitted by sshockley on

CLEVELAND – The National Weather Service has issued an Excessive Heat Warning beginning today at 11 a.m. and extending through Friday, June 21 at 8 p.m. This means that we can anticipate dangerously hot conditions with heat index values between 95 and 105 degrees throughout the week.

The unseasonably high temperatures coupled with high humidity can result in uncomfortable conditions. Cleveland Public Power encourages residents to use energy wisely, while keeping their homes comfortable. 

These tips will help you efficiently cool your home:

Cleveland forecast calls for high winds, frigid temperatures

Submitted by sshockley on

The National Weather Service in Cleveland has issued high wind warnings for Cuyahoga County from 4 p.m. Friday until 1 a.m. Sunday. Winds could reach gusts up to 50 mph at times.

Cleveland Public Power will monitor weather conditions to ensure we are prepared and have scheduled additional support for the weekend.

As the temperatures drop and winds pick up, the safety of our crews and customers is our greatest concern. Our crews operate as quickly as possible to maintain power service to our customers while ensuring the safety of each crew. 

Are you having trouble paying your bill? Winter reconnect season is open

Submitted by sshockley on

Fall is officially here, and temperatures are falling just like the beautiful leaves. With colder temperatures, homes are chilly, prompting the use of space heaters and furnaces to keep warm. Utilizing these appliances may result in increased consumption of electricity.

Beginning November 1 and running through March 31, 2024, assistance is available for income-eligible residents. The federally funded Home Energy Assistance Program (HEAP) is available to help offset the cost with a one-time benefit of up to $800 applied directly to your utility bill.

What should I do if I see a street light out?

Submitted by sshockley on

As days get shorter, streetlights become an essential tool in keeping residents and visitors safe. These lights not only illuminate neighborhoods, but they provide safe, efficient lighting for pedestrians, and drivers.

Upgraded in 2019 as part of the City of Cleveland’s Safe Smart CLE program, this outdoor lighting source provides residents and visitors with clear images and well-lit pathways.

Budget Billing takes the guesswork out of your electric bill

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Take the guesswork out of bill paying by signing up for Cleveland Public Power’s Budget Billing program. With Budget Billing, our residential customers have an opportunity to spread their costs over a year, and know what the monthly bill is before it comes in the mail. 
How does it Work?

Summer HEAP deadline is quickly approaching

Submitted by sshockley on

The deadline to receive financial assistance through the Summer Home Energy Assistance Program (HEAP) is September 29, 2023. If you are in need of help with your electric bill, schedule an appointment today. 

Summer HEAP is available for income-eligible residents. The federally funded Home Energy Assistance Program (HEAP) helps offset the cost with a one-time benefit applied directly to your utility bill. This program runs until the end of September.